[ FAQ 06 ]
How should we respond to negative press or a viral post about our company?
Don't improvise. The first hours decide whether a story dies or snowballs: get the facts, agree one holding statement, and route every response through one voice. Erica Dumas provides emergency crisis communications support — reputation damage control for companies in the news, from negative press to a viral social media post — typically engaged the same day you reach out.
Facing a moment like this?
Start a conversation with Erica.
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What does a crisis PR consultant do?How do I hire a crisis communications consultant?What's the difference between public relations and crisis management?Who does Erica Dumas work with?How fast can you respond to a crisis?How much does crisis PR cost?What are the signs your company needs a crisis communications plan?Can I hire Erica Dumas as a spokesperson?
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